Scheduling Policy

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Your time is sacred — and so is mine. Sessions are by *appointment only* to ensure every moment is crafted to your specific needs for ultimate relaxation and healing. Your wellness deserves undivided attention. 

Every journey begins with a promise — to ensure your chosen space and time is just for you, a credit card or valid gift card is required to reserve your session.

Your experience begins the moment you arrive — please come 15 minutes early to breathe, relax, and prepare. This will allow for check-in and a review of your medical history and general well-being so we can address your needs during your session and provide  you with the best experience.

Disconnect to reconnect — let your mind be still and allow your spirit to truly rest by turning off or silencing your phone prior to your appointment.

Your well-being comes first - your health, comfort and safety are the heart of every session. Prior  to, or at the beginning of every session, a medical questionnaire or  intake form is to be completed. Please share any health conditions, recent injuries, surgeries, or changes in your well-being prior to your appointment. This allows me to tailor your wellness journey to your needs and ensure that every touch supports your healing.

Massage is a beautiful complement to wellness - but it is not a substitute for medical care. If you are under a doctor’s care or have concerns about receiving massage, I encourage you to consult your healthcare provider before scheduling.

Your health is precious - massage and bodywork is not appropriate care for infectious or contagious illness. Please cancel or reschedule your appointment as soon as you are aware of an infection or contagious condition. If it is within the 24 hour notice period, the cancellation fee may be waved.

Gentle care for all ages - for the safety and comfort of our youngest guests, massage sessions for  minors (under 18) require prior parental or guardian consent. A parent or guardian is to be present during the session to ensure a secure environment of trust, safety and gentle care. We're here to support wellness at every stage of life.

Youth is our future - I believe in supporting the youth in their journey toward a healthy  lifestyle. However, only those minors receiving services are allowed to  stay.

Any special accommodations? - in the event you may need any assistance during your office visit, please notify me in advance so that I may be better prepared to serve you.

Communication - If you have any further questions or inquires, please feel free to contact me. Luna Soul Wellness and Massage is not responsible for any fees imposed upon you by your communication  services provider associated with sending email, phone or text massage.

Important Booking Info - After booking, you’ll receive a confirmation email. Your appointment is not booked until you receive this confirmation email.  Your credit card will be required at booking and is only used to hold  your reservation and to enforce the cancellation policy. Payment is due  at the end of your visit. Tip is encouraged, but not required.